为什么QQ在线状态成灰色“未启用”状态？
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因腾讯QQ在线状态服务的功能升级,导致部分商家qq在线状态显示为“未启用”。最近也有好多客户问我:“网站的QQ在线客服图标,怎么出现了未启用标志,怎样解决?”为了更好的帮助更多的客户解决“QQ客服未启用问题”,现在把解决此问题的方法告诉大家:
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1、登陆腾讯官方网站:<span style="color:#FF0000;">http://wp.qq.com/ </span>记得用你未启用的QQ登陆
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2、登陆之后,点“设置”,按下图所示,全部打勾。这个必须设置,不设置,不能临时会话,就会显示“未启用”。这一步是关键,必须设置。先看服务有没被停用:如停用了,请“启用服务”
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3、再看“会话能力”设置,都要打勾<img src="file://C:/Users/ctt37/AppData/Local/Temp/TempPic/6B8OVLIBEAA@]JGA3%DW]U2.tmp" alt="" />如果您设置过了,还是有不能临时会话的问题,请先2“停用服务”再点“启用服务”3取消全部的会话能力保存,然后再都打上勾,再保存。相当于取消之后,再重新设置。
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4、登陆QQ,对客服QQ软件上进行设置。在“安全设置”——“身份验证”——设置“允许任何人”和你交流对话,这个很有用,即使腾讯服务器出现故障,要加为好友才可以对话,设置这个后,对话点一下“加为好友”,马上可以和你发信息。<img src="file://C:/Users/ctt37/AppData/Local/Temp/TempPic/WI%60%7DSR$PUT93V(HNC0J6_@V.tmp" alt="" />
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5、在“安全设置”——“防骚扰设置”——把“不接收任何临时会话”的勾去掉。<img src="file://C:/Users/ctt37/AppData/Local/Temp/TempPic/KZVJSZ%7DFH[1SIU_C4%60GI58W.tmp" alt="" />
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6、好了，回到页面刷新看看吧！
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<span class="right">TAG：<a href="http://www.jiezuo.org/taglist.asp?tag=%E5%9C%A8%E7%BA%BF%E7%8A%B6%E6%80%81">在线状态</a>,<a href="http://www.jiezuo.org/taglist.asp?tag=QQ">QQ</a>,<a href="http://www.jiezuo.org/taglist.asp?tag=%E6%9C%AA%E5%90%AF%E7%94%A8">未启用</a></span>本文地址：http://www.jiezuo.org/news/241.html
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